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Civano Eyecare Staff



Front Desk & Billing

Hi, my name is Jordan Taylor Frates. I am 27 years old. Born and raised in Tucson Arizona. I am the youngest of two. I graduated from Amphi high school in 2010. I am married with three beautiful childern, ages seven, four and one. I have been with my husband for ten years, six years of marriage. I love being a mom, my kids are my everything. I love the out doors. I enjoy horse back riding, fishing, off roading, and hiking. My main goal is to become a nurse. I am inspire to help others. I believe there is nothing to big or to small that ‎ should stop you from reaching your goals in life.



Optometric Technician

Claudia is an optometric technician at Civano Eyecare and helps out around the office in many positions. She was born in Mexico, and lives in Tucson with her Husband and two sons. She is fond of a healthy lifestyle which includes eating nutritious full-color spectrum foods and an interest in preventative and complimentary medicine. She longs to return to Spain to walk the Camino once again, after walking with her family years ago.




After living in New England most of his life Tom and his wife Cindy have semi -retired to Arizona. Tom’s career in the optical industry has spanned over 30 years. “ I’m excited to have joined the team at Civano Eyecare Tom said recently, their mission of offering personalized, expert eyecare along with quality eyewear in a relaxed atmosphere fits perfectly my personal philosophy

When not at the shop Tom and his wife enjoy exploring Arizona’s diverse surroundings and golf courses.

dr finnell

​Carolyn Finnell


Dr. Finnell is an Army brat raised in Kentucky, Germany, California and Tennessee. She attended the University of Arizona for her undergraduate degree in Biochemistry from the School of Agriculture in 1996. Following undergrad studies, she obtained her Optometric Doctor degree from the University of Houston College of Optometry in 2000. Along the way, her externships were in Low Vision at Baylor University in Houston, an AIDS clinic in downtown Houston including ophthalmic surgical rotation, and the Indian Health Service at the IHS hospital in Phoenix, AZ. Her first job as an optometrist was at the IHS Globe, AZ location. She worked as a relief doctor around Tucson, AZ and a bit beyond, including Nogales, Sells and Safford before opening her practice in the Civano neighborhood of East Tucson in 2010.

Doctor Finnell is passionate about preventative optometry with a focus on nutrition. Her practice revolves around becoming and staying healthy from the inside out in order to protect the body from disease. As a member of the Ocular Nutrition and Health Society, her practice emphasizes nutrition as prevention, and centers on all ocular health especially blepharitis, dry eye and macular degeneration.

She lives in Tucson with her husband, two sons and a rabbit. She enjoys yoga, reading, history, walking, biking, gardening, English country dance, travel and music.



Optometric Technician

I was born and raised in Tucson, AZ. I have worked in the optical field for over 20 years. I have a wonderful husband, and 2 young boys. My favorite place to be is outside, camping, going to the lake, or gardening. I am an avid aquarist, and animal lover. We have 4 dogs, 1 crested gecko, and more fish than I can count. I also work with young children at my the school my kids attend, and I truly love it!


​Fru Fru

Emotional Support Bunny

He is not allowed in the office due to health & safety concerns (his health and safety).